An agreement built around your deployment.

Write down how the software will be used, by which entities and in which environments. Flexible terms still need a clear written scope.

• Confirm permitted use, environments and organizational coverage.
• Clarify rights for custom work and third-party dependencies.
• Agree renewal, termination and transition provisions.

Separate software rights from the work required to deploy and maintain the system. Each engagement should identify included services and exclusions.

• Specify deployment and integration deliverables.
• Document support coverage and change-request handling.
• Identify customer-side infrastructure and provider costs.

A concrete brief helps the team prepare a relevant proposal. Include enough operational detail to expose assumptions early.

• Describe your use case, expected workload and launch stages.
• Share hosting preferences, providers and customization requirements.
• Identify procurement, security and compliance review requirements.